Browser Troubleshooting

How to Clear Your Browser’s Cache

July 8, 2022 lisa

While your browser cache usually helps websites load faster, it can sometimes prevent you from seeing the most up-to-date version of a webpage. In some cases, an old or corrupted cache can even cause

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How to Clear Your Browser’s Cache

While your browser cache usually helps websites load faster, it can sometimes prevent you from seeing the most up-to-date version of a webpage. In some cases, an old or corrupted cache can even cause a webpage to load improperly or prevent it from loading at all! Fortunately, it’s easy to clear your web cache on any platform, whether you’re using a computer, phone, or tablet. This tutorial will teach you the easiest ways to clear the cache on all popular browsers, including Chrome, Firefox, Edge, and Safari.

Method1

Google Chrome on a Computer

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    Open Google Chrome 
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      Click ⋮. It’s in the top-right corner of the screen. A drop-down menu will appear.
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      Select More tools. This option is near the bottom of the drop-down menu. Selecting it prompts a pop-out menu to appear.
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      Click Clear browsing data…. It’s in the pop-out menu. Doing so opens a window with data-clearing options.
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      Select a time range. Click the “Time range” box, then click All time in the drop-down menu to ensure that all cached images and files are cleared.

      • You can also select a different option (e.g., Last hour) if you like.
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      Check the “Cached images and files” box. It’s in the middle of the window.

      • If this box is already checked, skip this step.
      • You can uncheck every other box on this page if you’re only trying to clear the cache.
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      Click CLEAR DATA. This blue button is in the bottom-right corner of the window. Doing so clears Google Chrome’s cache.
    Method2

    Google Chrome on Mobile

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      Open Google Chrome 

      Image titled Android7chrome.png

      . Tap the Chrome app icon, which resembles a red, yellow, green, and blue sphere icon.

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      Tap ⋮. It’s in the top-right corner of the screen. A drop-down menu will appear.
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      Tap History. This option is in the drop-down menu.
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      Tap Clear Browsing Data…. It’s in the lower-left corner of the screen.

      • On Android, this option is near the top of the screen.
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      Tap Cached Images and Files to check it. You should see a blue checkmark appear next to it.

      • If there’s already a blue checkmark next to this option, skip this step.
      • You can uncheck every other box on this page if you’re only trying to clear the cache.
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      Tap Clear Browsing Data. It’s at the bottom of the screen.

      • On Android, tap CLEAR DATA here.
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      Tap Clear Browsing Data when prompted. Doing so will clear the cache for Chrome.

      • On Android, tap CLEAR when prompted.
    1. Method3

      Firefox on a Computer

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        1
        Open Firefox. Its app icon resembles an orange fox wrapped around a blue globe.
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        Click ☰. It’s the three horizontal lines in the top-right corner of the window. A drop-down menu will appear.
      3. 3
        Click Options. It’s the option with a gear icon.
      4. 4
        Click Privacy & Security. It’s in the left panel.
      5. 5
        Click the Clear History button. It’s under the “History” header in the right panel.
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        Select a time range. Click the “Time range to clear” drop-down box, then click Everything in the drop-down menu.
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        Choose what to delete. You’ll definitely want to check the “Cache” checkbox, but everything else is optional.

        • You can uncheck every other box in this section if you only want to clear the cache.
      8. 8
        Click OK. It’s at the bottom of the window. Doing so will clear your Firefox browser’s cache.
    Method4

    Firefox for Android

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      1
      Open Firefox. Tap the Firefox app icon, which resembles an orange fox wrapped around a blue globe.
    2. 2
      Tap the three-dot menu. It’s at the bottom-right corner of the screen. A menu will expand.
    3. 3
      Tap Settings on the menu.
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      Tap Delete browsing data. It’s under the “Privacy and security” header.
    5. 5
      Choose what to delete. To delete just the cache, check the box next to “Cached images and files” and remove the other checkmarks.
    6. 6
      Tap Delete browsing data. A confirmation message will appear.
    7. 7
      Tap Delete to confirm. Your cache is now removed.
    Method5

    Firefox for iPhone/iPad

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      1
      Open Firefox. Tap the Firefox app icon, which resembles an orange fox wrapped around a blue globe.
    2. 2
      Tap the menu ☰. It’s the three horizontal lines at the bottom-right corner.
    3. 3
      Tap Settings. It’s at the bottom of the menu.
    4. 4
      Tap Data Management. It’s under the “Privacy” header.
    5. 5
      Choose what to delete. If you just want to delete the cache, make sure the “Cache” switch is blue and the others are white or gray.
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      Tap Clear Private Data. It’s at the bottom of the screen.
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      Tap OK when prompted. Doing so will clear the cached files from your Firefox browser.
    Method6

    Microsoft Edge for Windows

    1. 1
      Open Microsoft Edge. It’s the blue-and-green “e” icon in the Start menu.
    2. 2
      Press Control+⇧ Shift+Delete. This brings up the “Clear browsing data” window.

      • You can also get here by clicking the menu at the top-right corner, selecting History, and then clicking “Clear browsing data.”
    3. 3
      Choose a length of time. Select how much data to clear from the “Time range” menu at the top.
    4. 4
      Choose what to clear. If you just want to clear the cache, check the box next to “Cached images and files” and remove the other checkmarks.
    5. 5
      Click the blue Clear now button. Doing so will clear your Edge cache.
    Method7

    Safari for macOS

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      Open Safari. It’s the blue compass icon on the Dock at the bottom of your desktop.
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      Enable the Develop menu. If you already see a “Develop” menu in the menu bar at the top of the screen you can skip this step. Otherwise, here’s how to enable this menu.[1]

      • Click the Safari menu.
      • Click Preferences.
      • Click the Advanced tab.
      • Check the box next to “Show Develop menu in the menu bar.”
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      Open the Develop menu. Now that you’ve enabled it, it’s in the menu bar at the top of the screen.
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      Click Empty Caches. This deletes your cache from your Mac.
    Method8

    Safari on Mobile

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      Open your iPhone’s Settings 

      Image titled Iphonesettingsappicon.png

      . Tap the grey app with gears on it. This opens your iPhone’s Settings page.

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      Scroll down and tap Safari. It’s about a third of the way down the Settings page.
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      Scroll down and tap Clear History and Website Data. You’ll find this near the bottom of the Safari page.
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      Tap Clear History and Data when prompted. Doing so will clear all of your iPhone’s Safari data, including the cached files and pages.
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